Shipping,Return & Refund Policy

Shipping Policy

Order Processing:
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates:

• Standard Shipping (3–7 business days): Free on orders over $150, otherwise $9.99 flat rate

• Expedited Shipping (1–3 business days): $19.99 flat rate

Delivery times may vary based on your location and carrier delays beyond our control.

International Shipping:
We currently ship to select countries. International shipping rates and times will be calculated at checkout. Please note: customs fees and duties may apply and are the customer’s responsibility.

Order Tracking:
Once your order ships, you'll receive a tracking number via email. You can track your shipment at any time using the provided link.

Return & Refund Policy

We stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a 100% money-back guarantee within 30 days of receipt.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by email info@ultramedhealth.com.au